Frequently Asked Questions

Find the answers to the questions on your mind here.

What is My Funded Award and what is it for?

My Funded Award is a brand that offers achievement-certifying award plaques and motivational products designed specifically for successful traders who have been funded by a prop firm or are on their way to getting funded. Our goal is to turn the trading achievements that would otherwise stay on a digital screen into a tangible, lasting keepsake that boosts your motivation and strengthens your professional identity.

How long does it take to prepare and deliver my order?

Because each product is made to order based on your funding certificate, it is produced and prepared for shipping within 3-5 business days after your order is confirmed. Delivery within Türkiye usually takes 3-10 business days; for international shipments the transit time depends on the destination country. For details, please see our Shipping Policy page.

Can I return my order or get a refund?

Because our products are made to order based on your funding certificate, we are unable to accept returns or issue refunds except in cases of a manufacturing defect or damage in transit. In those exceptional cases, we are here to offer you the best possible solution. For details, please visit our Returns & Refund Policy page.

What materials do you use?

Our plaques are made from high-quality, durable 20mm-thick acrylic blocks. Laser cutting gives them smooth edges, and UV printing applies the artwork directly onto the acrylic for a vivid, long-lasting finish. Diamond polishing then gives each piece a crystal-clear shine.

Which prop firms do you make plaques for?

We make plaques for all of the industry's leading prop firms, including FTMO, My Forex Funds, The Funded Trader, True Forex Funds and E8 Funding. Simply enter the firm's name in the plaque text field on the product page; you can upload your funding certificate on the same page. If you have a custom design request, feel free to contact us. Our brand has no official partnership with any prop firm.

Why can't I change the details on the plaque?

My Funded Award plaques are a symbol of real trading achievement and discipline. We are aware that there are people in this industry who pose as successful traders to sell courses or signals even though they were never actually funded. As a brand, we firmly refuse to support that kind of misleading activity.

That is why, to protect the meaning and value of our plaques, we make it a principle that the name on the plaque matches the name on the certificate of the funded account. This policy ensures that the award represents a genuine achievement and shows respect for the success of the entire funded-trader community. Our aim is to add value to real effort, not to fake accomplishments.

Do you ship internationally?

Yes. In addition to Türkiye, we ship to European Union countries and the United States. The international shipping fee and estimated delivery time are shown at checkout based on your delivery address; customs duties and import charges are the responsibility of the recipient. You can find the details on our Shipping Policy page.

Couldn't find the answer to your question? Write to us.